Thank you for choosing onlinepaystubgenerator.com
Kindly read the following refund policy, in case you were not satisfied with our services and want to claim a refund:
You get a refund for the following cases:
1. The paystub created from our website is not delivered to you via email within 24 hours of your order.
2. You noted a mistake in your stub and requested for correction, but the corrected copy wasn’t delivered to you within 24 hours.
3. You have made two payments for the same stub.
You DON’T get a refund for the following cases:
1. You didn’t like the design of your paystub template.
2. You don’t need it anymore.
3. You don’t get a refund if you want to:
a. Change the employer’s/employee’s name completely
b. Change the pay period completely
However, minor spelling mistakes in employer’s/employee’s name can be modified, but the sole decision of what can be modified and what can’t be modified lies completely upon our support team.
4. If you didn’t receive the generated check stub, you can contact our live support team or request for ‘resend order’ to get it via email.
However, no direct refund will be provided for such cases.
5. No request for error corrections will be entertained after 48 hours of the stub creation. So, if you don’t contact us within 48 hours, you need to recreate your paystub from the beginning and thus no refund will be given.
6. Anything else that is not mentioned in the refunds, is non refundable.
Any further queries:
Feel free to contact our 24/7 customer support team who are more than happy to answer all your queries. You may also consider checking out our FAQ section.
